Forum images not showing

brechtryckaert · June 22, 2022, 7:11pm

Missing images and a redirect towards blocsforum.discoursehosting.net.

Norm · June 22, 2022, 7:14pm

I did notice if I turned my WiFi on and off (on Mac) it sometimes addressed this.

I’ll get on to them tomorrow and see what is up.

brechtryckaert · June 22, 2022, 7:28pm

This might also be useful when contacting their support.
When I do a curl towards forum.blocsapp.com I’m getting a “301 Moved Permanently” in return, while I should expect a 200 OK state if the forum loads correctly:

curl -v forum.blocsapp.com                                                                                                              255  2h 17m 18s
*   Trying 206.189.238.85:80...
* Connected to forum.blocsapp.com (206.189.238.85) port 80 (#0)
> GET / HTTP/1.1
> Host: forum.blocsapp.com
> User-Agent: curl/7.79.1
> Accept: */*
>
* Mark bundle as not supporting multiuse
< HTTP/1.1 301 Moved Permanently
< Server: openresty/1.21.4.1
< Date: Wed, 22 Jun 2022 19:26:30 GMT
< Content-Type: text/html
< Content-Length: 175
< Connection: keep-alive
< Location: https://forum.blocsapp.com/
<
<html>
<head><title>301 Moved Permanently</title></head>
<body>
<center><h1>301 Moved Permanently</h1></center>
<hr><center>openresty/1.21.4.1</center>
</body>
</html>
* Connection #0 to host forum.blocsapp.com left intact

Flashman · June 22, 2022, 7:36pm

Here is a trace route from me and it doesn’t seem to even arrive.

traceroute forum.blocsapp.com
traceroute to blocsforum.discoursehosting.net (206.189.238.85), 64 hops max, 52 byte packets
1 192.168.0.1 (192.168.0.1) 2.439 ms 2.540 ms 2.551 ms
2 81.1.113.63 (81.1.113.63) 7.233 ms 6.540 ms 6.338 ms
3 ae56-ner002.csm.as13285.net (78.144.1.51) 10.755 ms 12.994 ms 10.687 ms
4 ae54-scr101.loh.as13285.net (78.144.1.18) 14.781 ms 14.049 ms
ae56-scr002.slh.as13285.net (78.144.1.50) 12.633 ms
5 ae60-scr001.slh.as13285.net (78.144.1.136) 12.424 ms * 20.289 ms
6 * * ae1.3502.ear4.newark1.level3.net (4.69.211.177) 93.996 ms
7 4.14.218.30 (4.14.218.30) 88.411 ms 88.046 ms *
8 4.14.218.30 (4.14.218.30) 88.222 ms
4.14.218.22 (4.14.218.22) 88.655 ms *
9 * * *
10 * * *
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *

Here is the ping and it’s very slow:

ping forum.blocsapp.com

PING blocsforum.discoursehosting.net (206.189.238.85): 56 data bytes

64 bytes from 206.189.238.85: icmp_seq=0 ttl=51 time=91.493 ms

64 bytes from 206.189.238.85: icmp_seq=1 ttl=51 time=88.804 ms

64 bytes from 206.189.238.85: icmp_seq=2 ttl=51 time=94.702 ms

64 bytes from 206.189.238.85: icmp_seq=3 ttl=51 time=94.700 ms

64 bytes from 206.189.238.85: icmp_seq=4 ttl=51 time=87.706 ms

64 bytes from 206.189.238.85: icmp_seq=5 ttl=51 time=90.281 ms

64 bytes from 206.189.238.85: icmp_seq=6 ttl=51 time=94.220 ms

64 bytes from 206.189.238.85: icmp_seq=7 ttl=51 time=94.398 ms

brechtryckaert · June 22, 2022, 7:40pm

Similar behaviour over here:

traceroute forum.blocsapp.com                                                                                                                        ok
traceroute to blocsforum.discoursehosting.net (206.189.238.85), 64 hops max, 52 byte packets
 1  192.168.2.1 (192.168.2.1)  9.285 ms  2.120 ms  2.157 ms
 2  192.168.0.1 (192.168.0.1)  4.288 ms  3.941 ms  4.445 ms
 3  178-119-112-1.access.telenet.be (178.119.112.1)  14.493 ms  14.159 ms  14.973 ms
 4  * * *
 5  * * *
 6  be-dgb01a-rb1-ae-19-0.aorta.net (213.46.162.9)  23.391 ms  17.242 ms  15.190 ms
 7  be-bru02a-ra1-vl-6.aorta.net (213.46.162.14)  16.425 ms  17.811 ms  18.037 ms
 8  brx-b4-link.ip.twelve99.net (62.115.117.57)  25.083 ms  17.262 ms  20.309 ms
 9  adm-bb4-link.ip.twelve99.net (62.115.116.230)  19.644 ms  29.047 ms  20.847 ms
10  ldn-bb4-link.ip.twelve99.net (62.115.134.27)  23.303 ms
    ldn-bb4-link.ip.twelve99.net (62.115.113.239)  40.184 ms *
11  nyk-bb1-link.ip.twelve99.net (62.115.112.244)  92.711 ms  94.660 ms  93.024 ms
12  nyk-b3-link.ip.twelve99.net (62.115.115.9)  96.755 ms  114.846 ms  94.915 ms
13  digitalocean-ic306497-nyk-b3.ip.twelve99-cust.net (62.115.45.6)  96.904 ms
    digitalocean-ic306498-nyk-b3.ip.twelve99-cust.net (62.115.45.10)  95.113 ms  94.618 ms
14  * * *
15  * * *
16  * * *
17  * * *
18  * * *
19  * * *
20  * * *
21  *^C

Norm · June 22, 2022, 7:52pm

I just tried rebooting the main server are ou still getting those issues?

Flashman · June 22, 2022, 7:59pm

This is a traceroute:

traceroute forum.blocsapp.com
traceroute to blocsforum.discoursehosting.net (206.189.238.85), 64 hops max, 52 byte packets
 1  192.168.0.1 (192.168.0.1)  2.299 ms  2.080 ms  1.871 ms
 2  81.1.113.63 (81.1.113.63)  7.146 ms  6.827 ms  7.244 ms
 3  ae56-ner002.csm.as13285.net (78.144.1.51)  11.551 ms  12.206 ms  11.506 ms
 4  ae56-scr002.slh.as13285.net (78.144.1.50)  12.685 ms
    ae54-scr101.loh.as13285.net (78.144.1.18)  17.772 ms
    ae56-scr002.slh.as13285.net (78.144.1.50)  14.735 ms
 5  ae60-scr001.slh.as13285.net (78.144.1.136)  13.155 ms  13.357 ms  12.780 ms
 6  * * *
 7  4.14.218.30 (4.14.218.30)  88.537 ms *
    4.14.218.22 (4.14.218.22)  95.122 ms
 8  4.14.218.30 (4.14.218.30)  87.597 ms * *
 9  * * *
10  * * *
11  * * *
12  * * *
13  * * *
14  * * *

Norm · June 22, 2022, 8:06pm

So am I correct in thinking the issue lies at discoursehosting.net?

I know the recently changed there company name.

Flashman · June 22, 2022, 8:08pm

I think @brechtryckaert is better qualified to advise, but yes that seems to be the problem. All the issues point to that. Ironically it is not forwarding for me at the the moment on Safari, but it is still on Brave.

brechtryckaert · June 22, 2022, 8:16pm

I tend to agree. I would think somewhere in the direction of server side caching (OpCache, APCU or Varnish) or routing/dns redirect issues.

Flashman · June 22, 2022, 8:18pm

I saw Nginx mentioned when I ran curl.

brechtryckaert · June 22, 2022, 8:19pm

It could just be the webserver, but at our company we have NGINX as a reverse-caching-proxy in front of our webservers. So it could also be the cache…

Flashman · June 22, 2022, 8:21pm

I had a similar setup once using Nginx as a reverse proxy on a VPS and the cache could be so weird that I always ended up with the same favicon for every new website.

curl -v forum.blocsapp.com 
*   Trying 206.189.238.85:80...
* Connected to forum.blocsapp.com (206.189.238.85) port 80 (#0)
> GET / HTTP/1.1
> Host: forum.blocsapp.com
> User-Agent: curl/7.79.1
> Accept: */*
> 
* Mark bundle as not supporting multiuse
< HTTP/1.1 200 OK
< Server: nginx
< Date: Wed, 22 Jun 2022 20:17:43 GMT
< Content-Type: text/html
< Content-Length: 87
< Connection: keep-alive
< X-Accel-Version: 0.01
< Last-Modified: Wed, 21 Jun 2017 13:52:12 GMT
< ETag: "57-55278acc99b00"
< Accept-Ranges: bytes
< X-Powered-By: PleskLin
< 
* Connection #0 to host forum.blocsapp.com left intact
<meta http-equiv="refresh" content="0; url=https://blocsforum.discoursehosting.net/" />%

Flashman · June 23, 2022, 9:57am

This is something else I have had for weeks now. I receive an email notification from the forum saying there has been a reply. I click the link in the email to visit topic and hit a 404 error, but if I go directly to the forum and locate the thread the post is there.

Here is a link from the email as an example:

https://forum.blocsapp.com/t/format-the-received-email-from-contact-form/17577/6

Jannis · June 23, 2022, 10:02am

Me also the same.

Jannis · December 5, 2022, 3:18pm

Does it only for me redirect to https://blocsforum.discoursehosting.net/ or also for others too ?

Jerry · December 5, 2022, 3:24pm

I’ve been there a while ago, done that route (but didn’t get a T-shirt ) Now I’m back on forum.blocsapp.com.

JHasel · December 5, 2022, 3:53pm

I am being redirected today but that is the first time I have noticed it. UK based via BT network

Flashman · December 5, 2022, 3:55pm

I was on discourse hosting earlier today with no images. Now returned to normal. Also UK based.

Norm · December 5, 2022, 4:03pm

We have seen this before, think it’s something todo with our hosting provider. It usually settles within a few days. But I’ll keep an eye on it.